GSC108 Privacy Policy – Our Commitment to Protecting the Personal Information of Every Malaysian Member

GSC108 is the data controller responsible for all personal information collected through the gsc108.wine platform. As an online casino platform serving Malaysian players, we take this data protection responsibility very seriously – because we understand that the trust of our members is the most valuable asset we hold.

This Privacy Policy applies to all gsc108 platform users, regardless of whether you register as a member, access the site as a guest, or interact with our customer support team via Live Chat, WhatsApp or Telegram.

We adhere to the principles of fair, lawful and transparent data processing. This means we only collect data that is genuinely necessary for clearly defined purposes, store it securely, and do not process your data beyond the limits that have been agreed upon.

GSC108 collects various categories of personal data for platform operations and legal compliance purposes. Below is a summary of the types of data we collect:

We does not collect credit or debit card details directly – all transactions are processed through third-party payment gateways that comply with PCI-DSS security standards. GSC108 also does not store your PIN, banking passwords or sensitive e-wallet credentials.

Your personal data is collected by gsc108 through several different channels. It is important that you understand each of these channels so you know exactly what data is shared during each interaction with our platform.

• Account Registration – You provide your name, Malaysian phone number, email address and password when registering. Additional information is collected during the identity verification (KYC) process when you submit a copy of your MyKad.
• Financial Transactions – When you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, transaction details are recorded in the gsc108 system for accounting and legal compliance purposes.
• Gaming Activity – All gaming activity – including game types played, bet amounts, winnings, and session duration – is automatically recorded for security and responsible gaming purposes.
• Customer Support Interactions – When you contact gsc108 support via Live Chat, WhatsApp, or Telegram, those conversations are stored for training and service improvement purposes.
• Automated Technology – The gsc108 platform automatically collects technical data such as IP address, browser and device type, and usage patterns via cookies and relevant tracking technologies.
• Third-Party Verification – In some cases, gsc108 may receive verification information from an authorised third-party KYC service provider to assist in confirming a member's identity.

GSC108 uses personal data collected solely for legitimate and necessary purposes. We do not process your data beyond what is required to operate the platform responsibly. The following are the primary purposes for which your data is used at gsc108:

• Account Management – To create, verify, operate and maintain your gsc108 account, including processing logins, updating profile information and managing passwords.
• Transaction Processing – To securely process deposits and withdrawals via supported Malaysian local payment methods, verify transactions and resolve any financial disputes.
• Identity Verification (KYC) – To comply with legal requirements for anti-money laundering (AML) and to ensure the gsc108 platform is not used for illegal activities.
• Platform Security – To detect and prevent fraud, unauthorised access, duplicate registrations, and any suspicious activity that could compromise the platform or other members.
• Responsible Gaming – To monitor gaming patterns and identify signs of problem gambling, enabling us to offer appropriate assistance and control tools to members who need them.
• Service Communications – To send important account notifications, security updates, transaction confirmations, and other service-related information you need to know about gsc108.
• Promotions & Marketing – To send you information about relevant gsc108 promotions, bonuses and exclusive offers based on your gaming preferences, subject to your consent.
• Platform Improvement – To analyse aggregated usage patterns and use that information to improve the design, performance, and overall experience of the gsc108 platform.

GSC108 does not sell, rent or trade its members' personal information to any third party for marketing or commercial purposes. This is an absolute commitment we have never compromised on. However, in certain limited circumstances and for legitimate operational purposes, gsc108 may share your data with the following parties:

• Payment Service Providers – Payment gateways that process your deposit and withdrawal transactions via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u and CIMB Clicks. This sharing is limited strictly to the information needed to complete each transaction.
• Gaming Software Providers – Game providers that supply slots, live casino, roulette and other games to the gsc108 platform. Only the technical information required for game operations is shared.
• KYC Service Providers – Accredited third-party identity verification companies that assist us in verifying member identities in accordance with legal requirements.
• Relevant Authorities – Law enforcement agencies or regulatory bodies with the legal authority to request such information. gsc108 only complies with requests that are legitimate and have a sound legal basis.
• Cloud Services & Infrastructure – Cloud and hosting service providers that store your data in a secure environment under strict confidentiality agreements.

All third parties that receive data from gsc108 are bound by strict data protection agreements and are only permitted to process that data for the agreed purposes. GSC108 is responsible for ensuring these third parties uphold data protection standards equivalent to our own.

Protecting members' personal data is a technical responsibility we take very seriously at gsc108. We continuously invest in industry-grade security infrastructure to ensure your information is always protected against unauthorised access, data breaches, and cyber threats.

The key security measures we implement at gsc108 include:

• 256-bit SSL Encryption – All communications between your browser and gsc108 servers are protected by 256-bit SSL encryption – the same security standard used by Malaysia's leading banks such as Maybank and CIMB.
• Stored Data Encryption – Sensitive data stored in the gsc108 database – including passwords, financial information and identity documents – is encrypted using robust hashing and encryption algorithms before being saved.
• Strict Access Controls – Access to member data within gsc108's internal systems is restricted to staff who genuinely require it to carry out their official duties, with varying permission levels assigned according to job requirements.
• Continuous Security Monitoring – gsc108 systems are monitored around the clock to detect any unusual activity, intrusion attempts, or suspicious access patterns.
• Regular Security Audits – We conduct regular penetration testing and security audits carried out by independent cybersecurity experts to identify and address any system vulnerabilities.
• Data Backup – Member data is regularly backed up to a secure, separate location to ensure service continuity in the event of an emergency.

GSC108 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

• Active Account Data – For as long as your gsc108 account remains active, all related data will be retained to allow us to provide you with our full range of services.
• Financial Transaction Data – Records of deposit, withdrawal and winnings transactions are retained for a minimum of five years from the date of the relevant transaction, in accordance with anti-money laundering legislation.
• KYC Data – Identity verification documents (such as a copy of your MyKad) are retained for the period required by applicable law, generally no less than five years after account closure.
• Gaming Activity Data – Gaming history records are retained for two years following the last activity, for dispute resolution and responsible gaming analysis purposes.
• Support Communication Data – Chat session records and support emails are retained for 12 months after an issue is resolved, for reference and training purposes.
• Marketing Data – If you withdraw your consent for marketing communications, the relevant data will be deleted or anonymised within 30 days of your request.

Once the applicable retention period has ended, your data will be permanently deleted or anonymised from the gsc108 system, unless a legal requirement mandates longer retention.

Platform gsc108 uses cookies and similar tracking technologies to enhance the user experience, ensure security and understand how our platform is used. Below are the types of cookies we use:

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the gsc108 platform, including your ability to log in to your account. Analytics and functional cookies can be disabled without affecting the platform's core functions.

As a member gsc108, you have the following privacy rights in relation to the personal data we hold about you. We fully respect these rights and make it straightforward for you to exercise them:

To exercise any of the privacy rights mentioned above, please submit a written request to us by email at support@gsc108.wine with the subject line "Privacy Rights Request". We will process your request within 30 business days of receipt. For complex cases, this period may be extended with reasonable notice given to you.

Platform gsc108 is intended for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we find that we have collected data from an individual under the age of 18, we will immediately take the following steps:

• Suspending the account immediately
• Permanently deleting all associated personal data from our systems
• Returning any available account balance
• Contacting the relevant parent or guardian where contact details are available

GSC108 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Each new version will be published on this page with a clearly indicated update date.

For amendments that involve material changes to how we use or protect your data, we will notify members via email or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make any decisions you see fit.

Your continued use of the gsc108 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically and stay informed of the latest version of the Privacy Policy.

If you have any questions, concerns or complaints regarding how gsc108 handling your personal data, we encourage you to contact us directly. Our privacy and customer support team is available to assist you in Bahasa Melayu at any time.

We are committed to resolving all valid privacy complaints within 30 days of receipt. If you are not satisfied with our response, you have the right to escalate the matter to the relevant data protection authority under applicable law.